Overview
Our customers are our business! Please offer us the opportunity to promptly replace any damaged or defective item.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. Exchanges are issued for defective or damaged products only. We will replace your item with an identical replacement in excellent condition.
You must notify us within 24 hours of receiving your order if it is damaged and in need of replacement. We want happy customers and believe in excellent customer service. We will make every effort to quickly replace and ship your damaged product. Your business is important to us!
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mail@bryanchristopher.com and send your item to: 11269 N Peoria Ave., Skiatook, OK 74070.
Shipping returns
To return your product, you should mail your product to: 11269 N Peoria Ave., Skiatook, Ok 74070.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a replacement product, the cost of replacement shipping is no charge.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at mail@bryanchristopher.com for questions related to refunds and returns.